Office Policies

Audiology Practice Policies:

Appointments: Appointments can be made by calling our office during normal business hours. Medical Emergency Care: If you are experiencing a medical emergency, dial 911 or head to the nearest emergency room. For all other calls relating to audiology or hearing aids, please call our office during normal business hours. Financial: We accept cash, checks, and most major credit cards and debit cards. Please contact our office should you have any financial questions or concerns. Before your appointment with us, quickly and conveniently access patient forms from our practice. Download Adobe Reader to view the forms listed below, you will need Adobe Reader. You may download Adobe Reader for free at Please bring your completed forms with you to our office at the time of your visit. Download Patient Forms

Billing and Insurance:

We participate with most local and many national insurance plans for hearing evaluations only*. We do not participate in health insurance for hearing aids. If your insurance does have coverage for hearing aids, after paid in full, we will provide an itemized bill completed with specific ICD codes needed to process the claim. Upon approval from your health insurance, they will send you your reimbursement funds or payment directly to your mailing address. It is your responsibility to submit the claim along with the itemized bill in order to obtain reimbursement. It is also your responsibility to understand whether your insurance has limits on the doctors you can see, the services you can receive, or if you have hearing aid coverage available. If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services*. Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts*. Please contact our billing office or call your insurance carrier should you have questions. *Hearing evaluation is billed through Arlington ENT Associates

Privacy Policy:

Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website. The medical information provided on this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition. Privacy Policy We are committed to the right to privacy for our patients and web site visitors. When a person visits our website we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider. Our website provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests. If you have any questions about our privacy policy or our use of information gathered through our website, please contact us. Notice of Privacy Practices Download Our Notice of Privacy Practices